Shipping policy

Welcome to Maskon! We're delighted to serve you. Please review our shipping policy below:

**1. Order Processing:**
- Upon successful payment confirmation, order processing will commence within 2-3 business days. During this time, our team will gather your items, quality check them, and prepare them for shipment.

**2. Shipping Timeframe:**
- At ShiestyMaskon, we aim to deliver your order within 2-3 weeks from the date of purchase. Please note that this timeframe includes both order processing and shipping time.

**3. Free Shipping:**
- We're thrilled to offer free shipping on all orders! Enjoy the convenience of complimentary delivery, regardless of order size or destination.

**4. Shipping Method:**
- To ensure the safe and timely delivery of your items, we utilize trusted shipping methods. While we strive for prompt delivery, unforeseen circumstances such as customs procedures or inclement weather may occasionally impact shipping times.

**5. Order Tracking:**
- Once your order has been shipped, you'll receive a confirmation email containing tracking information. Use this tracking number to monitor the status of your delivery.

**6. Shipping Restrictions:**
- While we endeavor to reach customers worldwide, there may be certain regions where we're unable to deliver. If you have concerns about shipping to your area, please contact our customer service team for assistance.

**7. Accuracy of Delivery Address:**
- To prevent delays or misdeliveries, please ensure that your shipping address is accurate and complete when placing your order. ShiestyMaskon cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

**8. Customs and Duties:**
- For international orders, please be aware that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the customer. We recommend familiarizing yourself with your country's import regulations to anticipate any potential fees.

**9. Communication:**
- Should you have any questions or concerns regarding your order's shipping status, our dedicated customer service team is available to assist you. Feel free to reach out, and we'll provide timely updates and support.

**10. Order Modifications and Cancellations:**
- If you require changes to your order or need to cancel it after payment, please notify us promptly. While we'll do our best to accommodate your request, orders that have entered the shipping process may not be eligible for modification or cancellation.

**11. Policy Updates:**
- ShiestyMaskon reserves the right to update or revise this shipping policy as necessary. Any changes will be communicated to customers through our website or via email.

Thank you for choosing ShiestyMaskon for your shopping needs. We're committed to providing you with exceptional products and service throughout your shopping journey.